Aastra 620d for Aastra IntelliGate User Guide EN Manual de usuario descargar pdf (Pagina 29)

Supplementary features

Aastra 620d 29

eud-1094/1.0 – I7.8 – 05.2009

■ Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make call-

back requests to both internal and external users. Not all providers support this function.

If the called party is busy, you can activate an automatic callback. In this case, your phone will

start ringing as soon as the party you are trying to reach goes on-hook. Then when you press

the Call key, the user is called directly.

If the called party does not answer, you can also request a callback. The user then obtains a

message indicating your callback request on his display.

■ To answer the callback request

Someone has asked you to call back. The display reads Call back requested.

You called someone and hear the busy tone or the ring-back tone.

Callback

To activate a callback request:

Press the Callback softkey.

➔ The display shows Call expected.

End

Back to the idle state:

Press the End softkey.

➔ Callback remains activated.

Note:

The call back is stored in Menu > Activated features as long as it was not

answered or cancelled by the system.

Deactivate

Reset callback:

Press the Deactivate softkey.

➔ Callback is deactivated.

Note:

You can only have 1 call back activated at a time and only 1 call back can be

expected from you. Your callback request will automatically be cancelled by

the system after about half an hour.

Call

To answer the callback request:

Press the Call softkey.

➔ The phone number is dialled.

Delete

Clear call back:

Press the Delete softkey.

➔ Callback is deleted.

Note:

As long as the callback is not answered or deleted by the system, it can be

edited using Menu > Activated features > Delete or Answer.

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