Aastra 7434ip User Guide EN Manual de usuario

USER GUIDEUSER GUIDE6/1553-DBC 434 01D20120222Aastra 7434ipIP Phone for MX-ONE™torbjorn wulfftwulffHFAastra Telecom Sweden ABXXXXXXXXXXHFEABKCM/DP

6/1553-DBC 434 01 Uen D 2012-02-22 10AASTRA 7434IP DESCRIPTIONTable 1 Phone ConnectionsType of ConnectionDescriptionPower inlet The phone is powered b

6/1553-DBC 434 01 Uen D 2012-02-22 100SETTINGSNote: To listen to a ring signal or melody before selecting it, press more... and then Play.6. Press Ye

IP PHONE FOR MX-ONE™101 6/1553-DBC 434 01 Uen D 2012-02-22Delayed one mutedThere is a delay before the ring signal. After one ring, the signal is mute

6/1553-DBC 434 01 Uen D 2012-02-22 102SETTINGS1. Press .2. Select Display and press Select.3. Scroll to Phone Contrast and press Select.4. Press the n

IP PHONE FOR MX-ONE™103 6/1553-DBC 434 01 Uen D 2012-02-2213.4.3 Modifying Brightness Hold TimeTo modify the brightness hold time, do the following:1.

6/1553-DBC 434 01 Uen D 2012-02-22 104SETTINGS13.5.2 Keypad CharactersTo change the keypad character set, do the following:1. Press .2. Scroll to Lang

IP PHONE FOR MX-ONE™105 6/1553-DBC 434 01 Uen D 2012-02-2213.7 Option Unit In section 2.12 Option Unit on page 27, you will find the detailed informa-

6/1553-DBC 434 01 Uen D 2012-02-22 106SETTINGS13.9 HelpYou can easily get information on which software version is installed on your phone, the phone

IP PHONE FOR MX-ONE™107 6/1553-DBC 434 01 Uen D 2012-02-2214 Web InterfaceYou can access your IP phone from a web interface. From the web, you can c

6/1553-DBC 434 01 Uen D 2012-02-22 108WEB INTERFACE14.2 Phone Web AddressWhether or not the Phone Web Address option is available in the Help menu, d

IP PHONE FOR MX-ONE™109 6/1553-DBC 434 01 Uen D 2012-02-2214.3 Using the Web InterfaceTo use the phone through the web interface, do the following:1.

IP PHONE FOR MX-ONE™11 6/1553-DBC 434 01 Uen D 2012-02-22Note: The phone does not work during power failure, unless powered through a PoE.The phone c

6/1553-DBC 434 01 Uen D 2012-02-22 110WEB INTERFACE

IP PHONE FOR MX-ONE™111 6/1553-DBC 434 01 Uen D 2012-02-223. Expand the folder(s) to start edit data. To exit the web interface of the phone, press Lo

6/1553-DBC 434 01 Uen D 2012-02-22 112WEB INTERFACE14.3.1.2 Editing or Deleting a ContactTo edit or delete a name and number, do the following:1. Cli

IP PHONE FOR MX-ONE™113 6/1553-DBC 434 01 Uen D 2012-02-2214.3.2.2 Deleting All Names And NumbersTo delete all names and numbers from the call list,

6/1553-DBC 434 01 Uen D 2012-02-22 114WEB INTERFACE3. Enter new characters.4. Click Save.The key table is shown with the edited number or code.14.3.3.

IP PHONE FOR MX-ONE™115 6/1553-DBC 434 01 Uen D 2012-02-2215 TroubleshootingThis section contains information on how to solve common operational pro

6/1553-DBC 434 01 Uen D 2012-02-22 116LIST OF FEATURES AND PROCEDURES16 List of Features and ProceduresTable 5 Features and Procedures summarizes th

IP PHONE FOR MX-ONE™117 6/1553-DBC 434 01 Uen D 2012-02-22CALL PICK UP- individual Press key 8- group *8#CALL WAITING- not applicableCOMMON SPEED DIAL

6/1553-DBC 434 01 Uen D 2012-02-22 118LIST OF FEATURES AND PROCEDURES- to order from another extension*21*extensionnumber to divert * number offollow-

IP PHONE FOR MX-ONE™119 6/1553-DBC 434 01 Uen D 2012-02-22TRANSFER Press soft key or shortcut key

6/1553-DBC 434 01 Uen D 2012-02-22 12AASTRA 7434IP DESCRIPTION2. Press until you hear a click sound.Note: If you wish to remove the foot console, pul

6/1553-DBC 434 01 Uen D 2012-02-22 120SUFFIX DIGITS AND FEATURE CODES17 Suffix Digits and Feature CodesThis section describes the country specific s

IP PHONE FOR MX-ONE™121 6/1553-DBC 434 01 Uen D 2012-02-22Choice of Language 08Ordering or Cancellation of Active List (Personal Number)10Follow Me 21

6/1553-DBC 434 01 Uen D 2012-02-22 122SUFFIX DIGITS AND FEATURE CODESCustomer Identity Storage 77Answer on Group Call Pick-up, and Answer on Night Tim

IP PHONE FOR MX-ONE™13 6/1553-DBC 434 01 Uen D 2012-02-222.3 Function KeysThe phone is equipped with a standard alpha numeric keypad and a set of func

6/1553-DBC 434 01 Uen D 2012-02-22 14AASTRA 7434IP DESCRIPTION2.4 Shortcut KeysThe Aastra 7434ip phone has eight programmable shortcut keys that can b

IP PHONE FOR MX-ONE™15 6/1553-DBC 434 01 Uen D 2012-02-22Figure 4: Shortcut keys with default settingsTo use a function or a phone number programmed a

6/1553-DBC 434 01 Uen D 2012-02-22 16AASTRA 7434IP DESCRIPTIONFigure 5: Tiltable displayIt is possible to change the contrast of the display, see 13.4

IP PHONE FOR MX-ONE™17 6/1553-DBC 434 01 Uen D 2012-02-22If follow-me is activated, this is also indicated in the idle phone display.2.5.2 Outgoing ca

6/1553-DBC 434 01 Uen D 2012-02-22 18AASTRA 7434IP DESCRIPTIONNew missed call(s) Indicates new missed and not checked incoming call(s). The number bes

IP PHONE FOR MX-ONE™19 6/1553-DBC 434 01 Uen D 2012-02-222.6 Display Menu StructureIn the sections below, the phone menus are described in brief. For

6/1553-DBC 434 01 Uen D 2012-02-22 2Copyright© Copyright Aastra Telecom Sweden AB 2012. All rights reserved.No parts of this publication may be reprod

6/1553-DBC 434 01 Uen D 2012-02-22 20AASTRA 7434IP DESCRIPTIONFigure 7: Settings menu structure

IP PHONE FOR MX-ONE™21 6/1553-DBC 434 01 Uen D 2012-02-222.6.3 ContactsPressing the key activates the Contacts menu. See figure below for a descript

6/1553-DBC 434 01 Uen D 2012-02-22 22AASTRA 7434IP DESCRIPTION2.6.5 MessagePressing the key activates the Message menu. See figure below for a descr

IP PHONE FOR MX-ONE™23 6/1553-DBC 434 01 Uen D 2012-02-222.8 Tones and SignalsIt is possible to set different ring signals on the phone. For a descrip

6/1553-DBC 434 01 Uen D 2012-02-22 24AASTRA 7434IP DESCRIPTION2.8.1.2 Mute Ring SignalTo suppress the ring signal for an incoming call, do the followi

IP PHONE FOR MX-ONE™25 6/1553-DBC 434 01 Uen D 2012-02-22Congestion toneVacant number toneCall waiting tone or verification toneIntrusion toneConferen

6/1553-DBC 434 01 Uen D 2012-02-22 26AASTRA 7434IP DESCRIPTION2.10 Handsfree ModeIn handsfree mode, you do not lift the handset to start a procedure,

IP PHONE FOR MX-ONE™27 6/1553-DBC 434 01 Uen D 2012-02-22By default, the phone is set to connect calls to the loudspeaker. If you are using a headset,

6/1553-DBC 434 01 Uen D 2012-02-22 28AASTRA 7434IP DESCRIPTIONGigabit EthernetThe option unit offers a gigabit Ethernet interface module, the purpose

IP PHONE FOR MX-ONE™29 6/1553-DBC 434 01 Uen D 2012-02-224. Connect the cables to the option unit and attach the rubber piece as showed in the figure

IP PHONE FOR MX-ONE™3 6/1553-DBC 434 01 Uen D 2012-02-221 Important User InformationTRADEMARKAastra is a registered trademark of Aastra Technologies

6/1553-DBC 434 01 Uen D 2012-02-22 30AASTRA 7434IP DESCRIPTION3. Disconnect the ribbon cable.2.13 Key Panel Unit and Display Panel UnitThe phone can

IP PHONE FOR MX-ONE™31 6/1553-DBC 434 01 Uen D 2012-02-225. Lock the unit.6. Remove the rubber piece from the back of the panel unit. 7. Connect the r

6/1553-DBC 434 01 Uen D 2012-02-22 32AASTRA 7434IP DESCRIPTION8. Replace the rubber piece.9. Connect the foot console on the KPU or DPU (the console i

IP PHONE FOR MX-ONE™33 6/1553-DBC 434 01 Uen D 2012-02-223 Starting the PhoneThis chapter describes how to start the phone, and how to log on and of

6/1553-DBC 434 01 Uen D 2012-02-22 34STARTING THE PHONE5. If a new software version is available, you will be notified via a display message.3.1.2 Lo

IP PHONE FOR MX-ONE™35 6/1553-DBC 434 01 Uen D 2012-02-223.2 User Type ModesThere are three user type modes:Free User: You need to log on to the tele

6/1553-DBC 434 01 Uen D 2012-02-22 36STARTING THE PHONE• If a password (or PIN code) is required, enter your password (or PIN code) and press Log On a

IP PHONE FOR MX-ONE™37 6/1553-DBC 434 01 Uen D 2012-02-223. Press Yes to confirm. Press No to cancel.• If the logged off user was a temporary user, th

6/1553-DBC 434 01 Uen D 2012-02-22 38STARTING THE PHONETo power up and start the phone again: • Press . It takes 1-2 minutes before the phone has star

IP PHONE FOR MX-ONE™39 6/1553-DBC 434 01 Uen D 2012-02-22– If the update fails, the phone will use the old software version, and you can start using,

6/1553-DBC 434 01 Uen D 2012-02-22 4IMPORTANT USER INFORMATIONFCC StatementThis equipment has been tested and found to comply with the limits for a Cl

6/1553-DBC 434 01 Uen D 2012-02-22 40STARTING THE PHONE3.9 Software VersionTo view which software version is installed currently, do the following:1.

IP PHONE FOR MX-ONE™41 6/1553-DBC 434 01 Uen D 2012-02-224 Incoming CallsThis chapter describes how to answer and reject incoming calls, how to pick

6/1553-DBC 434 01 Uen D 2012-02-22 42INCOMING CALLSNote: France and New Zealand, press 4; Sweden, press 6.Note: Some phones can be protected against

IP PHONE FOR MX-ONE™43 6/1553-DBC 434 01 Uen D 2012-02-224.5 Answering a Second Incoming CallYou have three access lines ( , , ) for incoming and o

6/1553-DBC 434 01 Uen D 2012-02-22 44INCOMING CALLSTo answer a parallel ringing call, lift the handset on any of the ringing extensions.4.6.1 Disablin

IP PHONE FOR MX-ONE™45 6/1553-DBC 434 01 Uen D 2012-02-225 Outgoing CallsThis chapter describes how to make outgoing calls, and lists the options av

6/1553-DBC 434 01 Uen D 2012-02-22 46OUTGOING CALLS• If the internal number you have called is busy or does not answer. You can have several callbacks

IP PHONE FOR MX-ONE™47 6/1553-DBC 434 01 Uen D 2012-02-22To answer a callback call, do the following:1. Lift the handset. You will hear the ring tone.

6/1553-DBC 434 01 Uen D 2012-02-22 48OUTGOING CALLSthe Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 45.5.2.

IP PHONE FOR MX-ONE™49 6/1553-DBC 434 01 Uen D 2012-02-225.2.3 IntrusionYou can intrude on an ongoing call on a busy extension. If intrusion is not al

IP PHONE FOR MX-ONE™5 6/1553-DBC 434 01 Uen D 2012-02-22IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)When using your telephone equipment, basic safety preca

6/1553-DBC 434 01 Uen D 2012-02-22 50OUTGOING CALLSThis section describes how to make emergency calls in different phone modes.5.3.1 The Phone Is Log

IP PHONE FOR MX-ONE™51 6/1553-DBC 434 01 Uen D 2012-02-225.4 Redial CallsWhen you initiate an external call, the system automatically stores all the d

6/1553-DBC 434 01 Uen D 2012-02-22 52OUTGOING CALLS5.5.1 Speed Dialing NumbersTo speed dial a number, do the following:1) Lift the handset and wait fo

IP PHONE FOR MX-ONE™53 6/1553-DBC 434 01 Uen D 2012-02-221. Press the shortcut key.2. Lift the handset.5.8 Number Presentation RestrictionIf you do n

6/1553-DBC 434 01 Uen D 2012-02-22 54DURING CALLS6 During CallsThis chapter describes a number of features that you can activate during an ongoing c

IP PHONE FOR MX-ONE™55 6/1553-DBC 434 01 Uen D 2012-02-226.2.2 Switching Between CallsDuring inquiry you can switch between the ongoing call and the c

6/1553-DBC 434 01 Uen D 2012-02-22 56DURING CALLS6.3.2 Transfer to Your Mobile PhoneTo transfer an ongoing call to your mobile phone, do the following

IP PHONE FOR MX-ONE™57 6/1553-DBC 434 01 Uen D 2012-02-22To leave the conference, replace the handset or press .6.5 Suffix Dialing (DTMF)When commun

6/1553-DBC 434 01 Uen D 2012-02-22 58CALL FORWARDING7 Call ForwardingCall forwarding is useful when, for example, you are working temporarily from a

IP PHONE FOR MX-ONE™59 6/1553-DBC 434 01 Uen D 2012-02-22Note: Using this procedure will also disable any selected absence reasons.OR1. Press Availab

6/1553-DBC 434 01 Uen D 2012-02-22 6IMPORTANT USER INFORMATIONINTRODUCTIONThese directions for use describe the user procedures to handle the features

6/1553-DBC 434 01 Uen D 2012-02-22 60CALL FORWARDINGThe prerequisite is that all the involved telephones have the right service profile. To order remo

IP PHONE FOR MX-ONE™61 6/1553-DBC 434 01 Uen D 2012-02-227.2.2 Canceling External Follow-me from Your PhoneTo cancel external Follow-me, do the follo

6/1553-DBC 434 01 Uen D 2012-02-22 62CALL FORWARDING7.3 Personal Number and ProfilesWith the personal numbers and profiles feature a number of answer

IP PHONE FOR MX-ONE™63 6/1553-DBC 434 01 Uen D 2012-02-222. Dial *75* authorization code #.3. Dial own extension number #.Wait for dial tone.4. Dial *

6/1553-DBC 434 01 Uen D 2012-02-22 64CALL FORWARDING– Follow-me to the operator• If an answering machine, a fax or other answering device is used as a

IP PHONE FOR MX-ONE™65 6/1553-DBC 434 01 Uen D 2012-02-228 ContactsThis chapter describes how to manage contacts.When pressing the Contacts key , y

6/1553-DBC 434 01 Uen D 2012-02-22 66CONTACTS8.2 Adding a ContactThere are three ways to add a contact:• Manually add a new contact.• Add a number fr

IP PHONE FOR MX-ONE™67 6/1553-DBC 434 01 Uen D 2012-02-22Note: External number must be preceded with the external access code. The digits can also be

6/1553-DBC 434 01 Uen D 2012-02-22 68CONTACTS3. Select Erase to erase one letter at the time.ORErase all to erase the whole entry.4. Make the changes,

IP PHONE FOR MX-ONE™69 6/1553-DBC 434 01 Uen D 2012-02-228.4 Deleting a ContactIt is possible to delete a selected contact, or all contacts at once.8

IP PHONE FOR MX-ONE™7 6/1553-DBC 434 01 Uen D 2012-02-22• The handset’s earcap region is slightly magnetic and may pick up small metallic objects, suc

6/1553-DBC 434 01 Uen D 2012-02-22 70CONTACTSTo search a name, enter the last name first, then the first name, adding a space between the last and fir

IP PHONE FOR MX-ONE™71 6/1553-DBC 434 01 Uen D 2012-02-228.6 Microsoft® Outlook® ContactsYou can copy your Microsoft® Outlook® Contacts to the contac

6/1553-DBC 434 01 Uen D 2012-02-22 72CONTACTSThe contacts are now available under in your phone.

IP PHONE FOR MX-ONE™73 6/1553-DBC 434 01 Uen D 2012-02-229 Presence InformationPresence Information is used to inform callers if you are present or

6/1553-DBC 434 01 Uen D 2012-02-22 74PRESENCE INFORMATION9.2 Canceling AbsenceTo remove an absence reason, do the following:1. Press the Follow-me key

IP PHONE FOR MX-ONE™75 6/1553-DBC 434 01 Uen D 2012-02-2210 MessagesWhen you receive a message, the message key on your phone is flashing, and “Me

6/1553-DBC 434 01 Uen D 2012-02-22 76MESSAGES2. Select My VoiceMail, and press Call.If the following message is displayed, the voice mail number shoul

IP PHONE FOR MX-ONE™77 6/1553-DBC 434 01 Uen D 2012-02-2210.2 Manual Message Waiting (MMW)The Manual Message Waiting (MMW) feature enables you to sen

6/1553-DBC 434 01 Uen D 2012-02-22 78MESSAGES3) Replace the handset.10.2.3 Canceling an MMW IndicationTo cancel a MMW indication that you have sent t

IP PHONE FOR MX-ONE™79 6/1553-DBC 434 01 Uen D 2012-02-2211 Group FeaturesMost of the time, you will be working in a team, for example within an dep

6/1553-DBC 434 01 Uen D 2012-02-22 8AASTRA 7434IP DESCRIPTION2 Aastra 7434ip DescriptionThe Aastra 7434ip phone (see figure below) has a three line

6/1553-DBC 434 01 Uen D 2012-02-22 80GROUP FEATURESif there are no calls to your own group. The procedure is the same as for answering calls to your o

IP PHONE FOR MX-ONE™81 6/1553-DBC 434 01 Uen D 2012-02-22calls will be forwarded to an answering position defined for the whole group or the calling p

6/1553-DBC 434 01 Uen D 2012-02-22 82GROUP FEATURES• Press line 2 to put the call on hold and dial the number to the call park pool.• Note the number

IP PHONE FOR MX-ONE™83 6/1553-DBC 434 01 Uen D 2012-02-2212 Other Useful FeaturesThis chapter describes features such as Account code, Authorization

6/1553-DBC 434 01 Uen D 2012-02-22 84OTHER USEFUL FEATURESWait for a dial tone.3. Press more..., select Retrieve [call on hold], and press Select.12.2

IP PHONE FOR MX-ONE™85 6/1553-DBC 434 01 Uen D 2012-02-222. Dial the external number.Note: If the service profile for the dialed authorization code i

6/1553-DBC 434 01 Uen D 2012-02-22 86OTHER USEFUL FEATURES• Authorization code dialing. The calling party may use other service profiles than those sp

IP PHONE FOR MX-ONE™87 6/1553-DBC 434 01 Uen D 2012-02-2212.2.2.4 Unlocking an ExtensionTo unlock an extension with an individual authorization code,

6/1553-DBC 434 01 Uen D 2012-02-22 88OTHER USEFUL FEATURES12.5 Emergency StateIn case of emergency, the operator is authorized to put the exchange int

IP PHONE FOR MX-ONE™89 6/1553-DBC 434 01 Uen D 2012-02-2212.7 Malicious Call TracingIf you are being disturbed by bothersome or malicious external in

IP PHONE FOR MX-ONE™9 6/1553-DBC 434 01 Uen D 2012-02-222.1 CablingAll connections at the back of the phone are marked for easier identifi-cation, see

6/1553-DBC 434 01 Uen D 2012-02-22 90OTHER USEFUL FEATURES2. Dial *72* authorization code #.Wait for a dial tone.3. Dial the external number.12.8.2 C

IP PHONE FOR MX-ONE™91 6/1553-DBC 434 01 Uen D 2012-02-22Flexible night service permits you to select an external line and connect it directly to Line

6/1553-DBC 434 01 Uen D 2012-02-22 92OTHER USEFUL FEATURES4) A text in the display reminds you that DND is activated.The telephone can still be used f

IP PHONE FOR MX-ONE™93 6/1553-DBC 434 01 Uen D 2012-02-22phone. This is the difference compared to the case with Monitoring key (MNS key) where the se

6/1553-DBC 434 01 Uen D 2012-02-22 94OTHER USEFUL FEATURES12.12.1.2 From the phone of the bossActivate the Boss-Secretary feature from the telephone

IP PHONE FOR MX-ONE™95 6/1553-DBC 434 01 Uen D 2012-02-2213 SettingsThis section describes how to change settings for the phone.13.1 My Availability

6/1553-DBC 434 01 Uen D 2012-02-22 96SETTINGS2. Select External Follow-me.3. Enter the external access code and the phone number and press Done.13.1.4

IP PHONE FOR MX-ONE™97 6/1553-DBC 434 01 Uen D 2012-02-22The following message is displayed: “Select a Shortcut by pressing the key!”3. Press the key

6/1553-DBC 434 01 Uen D 2012-02-22 98SETTINGS5. Select Add new from Contacts, and press Select.6. Select a entry from the contacts list, and press Add

IP PHONE FOR MX-ONE™99 6/1553-DBC 434 01 Uen D 2012-02-2213.2.5 Deleting a ShortcutTo delete a shortcut, do the following:1. Press .2. Select Shortcu